ACESGroup is seeking an experienced RTO Manager to lead our Registered Training Organisation and drive our mission to deliver the highest standard of training and education to our students and workforce.
As a leading provider of nationally recognised qualifications and workforce development programs in the security and safety industry, ACESGroup plays a vital role in upskilling and supporting professionals who safeguard people, property, and critical infrastructure.
This is a strategic leadership role overseeing all aspects of RTO operations, compliance, and business growth. You will play a pivotal role in maintaining our reputation for excellence, ensuring compliance with the Standards for Registered Training Organisations (RTOs) 2025, and developing innovative, industry-relevant training programs that meet the needs of the security sector and our clients across Australia.
Key Responsibilities
Strategic Leadership
- Develop and implement strategies aligned with the organisation’s broader business goals
- Lead the commercial growth of the RTO, identifying new opportunities for expansion
- Build and maintain strong relationships with key stakeholders, including government departments and industry partners
Compliance & Quality Management
- Ensure compliance with ASQA Standards for RTOs 2025 and relevant government regulators (SafeWork NSW, Security Licensing & Enforcement Directorate (SLED), NSW Food Authority, Aviation Regulator, Department of Home Affairs - Critical Infrastructure Security Centre (CISC), Liquor and Gaming NSW)
- Develop, review, and improve RTO policies, procedures, and quality frameworks
- Conduct internal audits and manage external audits with regulatory bodies
- Administer and manage Government-funded programs (Smart and Skilled), including TNI creation, PAS monitoring, and financial cap management
Marketing & Business Development
- Develop and execute marketing strategies to promote training programs
- Build partnerships with Job Service Agencies, employment networks, and corporate clients
- Prepare client quotations for onsite training and identify opportunities to increase student enrolments
Team Leadership
- Lead and manage a team of trainers and administrative staff
- Conduct performance reviews, provide coaching, and promote professional development
- Foster a positive, inclusive, and high-performing team culture
Skills & Experience
Essential Qualifications & Experience
- Strategic thinking and strong business acumen
- Exceptional leadership and people management skills
- Proven compliance and quality management expertise
- Excellent communication and stakeholder management skills
- Strong problem-solving and conflict resolution abilities
- Technical proficiency across SMS, LMS, Microsoft Office, and ability to adapt to new systems
Key Skills & Attributes
- Certificate IV in Training and Assessment (TAE40116 or equivalent)
- Relevant tertiary qualification in Business, Management, or a related field
- Minimum 5 years’ experience in RTO management
- Strong understanding of ASQA Standards for RTOs 2025
- Working knowledge of Smart and Skilled operational guidelines
- Ability to meet suitability requirements to work in the security industry (including relevant background checks)
What ACESGroup Offers
- Join a company that embraces smart technology, digital platforms, and data-driven systems to empower our people
- Ongoing career development and clear pathways for progression
- Convenient work locations with access to major transport links
- Opportunity to work on innovative security technology projects such as vision analytics for safety
- Diverse opportunities across events, venues, and critical infrastructure nationally
- Attractive employment conditions and supportive workplace culture
- Experience in leveraging AI for efficient risk management and reporting.
About Us
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities. Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues. At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
How to apply
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with our Recruitment team on (02) 9699 7711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
