ACESGroup is seeking reliable and professional Casual Roving Security Officers to support operations at an internationally renowned education institution — Australian Catholic University (ACT).
This is a casual, non-regular role with limited and irregular shifts, suitable for candidates seeking flexible, supplementary work. You will work across campus environments, providing a visible security presence and supporting safety, access control, and incident response as required.
In this role, you will interact with staff, students, visitors, contractors, and members of the public, delivering a calm, professional, and service-focused presence while maintaining awareness of safety and security risks.
ACESGroup is a leader in combining operational excellence with cutting-edge technology. We do not just use technology — we build it. Across every division, from frontline operations to corporate services, our bespoke software platforms enhance safety, efficiency, and real-time decision-making.
We are looking for adaptable and dependable security professionals who enjoy working in dynamic environments, engaging with diverse communities, and operating at the forefront of technology-enabled security services.
Key Responsibilities
Campus Safety & Security Presence
- Maintain a visible and professional security presence across campus environments
- Conduct proactive patrols of buildings, grounds, and surrounding areas
- Monitor site activity and identify potential safety or security risks
- Support the safety and wellbeing of staff, students, visitors, and contractors
Access Control & Site Operations
- Assist with access control and monitor entry and exit points as required
- Lock and unlock buildings, gates, rooms, and facilities in accordance with site procedures
- Respond to alarms, security breaches, and after-hours access requests
- Support day-to-day campus security operations in line with client requirements
Incident Response & Emergency Management
- Respond to incidents, disturbances, emergencies, and requests for assistance
- Provide a calm and professional response during high-pressure situations
- Assist emergency services and follow direction from Supervisors and site representatives
- Complete incident follow-up and participate in debriefs where required
Customer Service & Stakeholder Engagement
- Deliver professional and respectful customer service to all campus stakeholders
- Act as an approachable point of contact for staff, students, and visitors
- Provide information, guidance, and support in a courteous and service-focused manner
- Manage interactions with members of the public with professionalism and discretion
Reporting & Administration
- Complete accurate incident reports, patrol logs, and shift documentation
- Maintain clear, timely, and professional written records
- Use reporting systems and security technologies as required
- Escalate risks, hazards, and incidents in line with procedures
Teamwork & Professional Standards
- Work collaboratively with Supervisors, fellow Security Officers, and client representatives
- Follow operational procedures, site instructions, and company policies
- Maintain a high standard of presentation, punctuality, and professionalism
- Contribute positively to a flexible casual workforce model
Skills and Experience
- Previous security experience in an education, corporate, public-facing, or similar environment preferred
- Strong communication and interpersonal skills
- Professional, calm, and customer-focused approach
- Ability to work independently and as part of a team
- Strong situational awareness and attention to detail
- Reliable, adaptable, and available for irregular casual shifts
- Basic to intermediate computer skills for reporting and documentation
Essential Criteria / Qualifications
- Current ACT Security Licence
- Current First Aid and CPR
- Working With Vulnerable People Check or ability to obtain
- Strong verbal and written communication skills
- Ability to remain calm and professional in dynamic environments
- Full working rights in Australia
What ACESGroup Offers
- Flexible casual work suited to supplementary employment
- Opportunity to work at a prestigious and internationally recognised education institution
- Exposure to advanced security technology and reporting systems
- Supportive team culture and professional leadership
- Ongoing training and development opportunities
- Career progression within a growing national organisation
About Us
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected, and reputable business with more than 40 years of experience partnering to deliver security services across diverse industries and environments.
Our team members keep people and places safe in commercial facilities, public precincts, education institutes, aviation facilities, parklands, technology precincts, and major recreation venues.
At ACESGroup, we aim to be the industry leader where we do not just offer jobs — we offer long-term careers.
How to Apply
If you are ready to join a professional team with a company that values reliability, service, and operational excellence, then Apply Now. You can also get in touch for a confidential chat with our Recruitment Team on (02) 9699 7711.
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical, and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
