About the role
We are seeking Control Room Operators available to work a 24/7 rotating roster.
No previous experience is required, although it would be advantageous if you have intermediate to advanced computer skills.
This role his role would be ideal for someone who has a proven ability to work unsupervised as well as part of a team, is an analytical thinker, has great problem solving skills, high attention to detail with good use of initiative, excellent communication and customer service skills, ability to deal with pressure, strong all round administration and computer skills and has a willingness to learn and grow into the role.
At ACESGroup, we aim to be a leader in our industry where we don’t just offer jobs – we offer long term careers.
- Supporting, directing, and co-ordinating small to medium sized teams, including response to incidents and emergencies
- Preparing shift operational briefs and briefing staff
- Manage and use control room technical systems and equipment including complex data entry
- Responding to communication systems including radio, telephone, and email (client and public)
- Maintaining observation and monitoring using surveillance systems including CCTV
- Responding to alarm activations
- Managing access control systems
- Maintaining data and security records including communication logs and comprehensive reports
- Maintain and distribute security operational equipment.
Skills and experience
- Security License (NSW 1A)
- Intermediate to advanced computer skills
- A willingness and commitment to learn and grow
- Customer service experience
- Superior communication skills (both written and verbal)
- Exceptional personal presentation
- Reliability and punctuality
- Ability to work 24/7 rotating roster
- First Aid and CPR (current)
- Responsible Service of Alcohol - RSA (current)
- White Card (or willing to obtain)
- Traffic Control and Implement Traffic Management Plan certificates (or willing to obtain)
- Fire Warden (or willing to obtain)
- Full NSW Drivers Licence.
What ACESGroup has to offer
- Training and upskilling (internal Registered Training Organisation)
- Mentorship Program
- Superior career pathways and opportunities
- Amazing workplaces (Sydney's best locations)
- Convenient sites / locations
- Successful growing company with diverse opportunities
- Attractive conditions
About us
ACESGroup is a leading provider of Security and Event Staff Services in public domain, arts, recreational/sporting and commercial/corporate facilities as well as, health facilities in NSW. We are an established, respected, and reputable business with more than 35 years’ experience in customer service staffing and over 20 years in public facilities. We build successful professional careers for exciting events in amazing places, all while working to keep the public safe.
We work at a diverse range of high-profile venues, iconic tourist destinations and world-renowned events, whilst leading innovation in service delivery by offering cutting-edge technology solutions.
At ACESGroup, we aim to be a leader in our industry where we don’t just offer jobs – we offer long term careers.
How to apply
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with Ellie or Rachel on (02) 96997711.
