ACES is Australia’s pre-eminent security service provider, with 40 years of experience and a proven track record in all areas of facility and event operations. You can rely on our people, our systems and our connected technology to improve experiences, safety and security.
Our specialist Visitor Services are the perfect contract solution for government and business involved in facilities management, delivering enhanced visitor experience and safe guest environments across public and private precincts. By seamlessly blending customer service with security, we create an environment where visitors feel valued and protected, enhancing their overall experience whilst maintaining high standards of safety and compliance.
Our Security Rangers are trained to uphold regulatory requirements and ensure safety in public and private precincts. In addition to providing a welcoming and secure environment for visitors, Security Rangers are responsible for monitoring activities, enforcing rules and protecting property. With a proactive approach to both security and compliance, Security Rangers help preserve the integrity of public spaces, parklands and precincts whilst promoting a positive experience for visitors.
Our Security Concierge services combine high-end security with exceptional customer service, tailored to the needs of educational, government, and commercial facilities. We provide a blend of professional security, customer assistance, and facility management to ensure a welcoming, safe and secure environment for staff, executives, students, visitors, and clients. Our highly-trained personnel handle security, access control, emergency response, and daily inquiries, ensuring everyone is well looked after.
Understanding crowd management and proactively responding to crowd behaviour are at the core of our service offering. We seamlessly integrate customer service, risk management, crowd control, and the science of crowd management, ensuring a comprehensive approach to safety. Working collaboratively with venues, regulators, and stakeholders, we effectively manage crowds whilst prioritising both safety, security and efficiency. Our adaptive strategies allow us to dynamically respond to crowds and ensure positive customer experiences for the worlds largest crowd events.
We specialise in managing advanced on-site security control rooms with highly trained operators to expertly monitor, manage and maintain security surveillance, CCTV, and technology systems. Our operators are accustomed to managing facilities with high volume activities, ensuring real-time threat detection and providing the appropriate response in a timely manner. Leveraging the latest technology, we ensure continuous monitoring and effective incident management, to enhance safety and security.
Our Aviation Security Screeners provide comprehensive freight and passenger screening services, ensuring compliance with the strict security requirements of the aviation industry. With extensive training and expertise, our screeners perform advanced security checks to ensure the safety of passengers, cargo, and personnel. We work closely with authorities, regulatory bodies, and airlines to meet the required industry standards whilst maintaining smooth and efficient operations.
Our Health Security Officers are specially trained to meet the rigorous requirements of the healthcare industry, providing a comprehensive range of security services to hospitals and health facilities. They ensure a safe environment for patients, staff, and visitors by managing access control, monitoring patient activity, and responding to incidents. Our officers maintain a calm, secure atmosphere while prioritizing the safety and well-being of everyone.
ACESGroup applies the same rigorous, compliant contract management practices to mobile security patrols as we do to comprehensive security contract services. We leverage live GPS tracking and real-time reporting to verify security patrol inspections and alarm response attendance, ensuring compliance with service level agreements. Our advanced tracking technology not only ensures operational transparency but also enables quick, accurate reporting, providing peace of mind that security activities are carried out in accordance with the highest standards.
Our Close Personal Protection services include risk and threat assessment, intelligence collection, site-visits, planning and scheduling, combined with ongoing and continuous situational threat assessment. This holistic approach to Close Personal Protection ensures the safety, security, and peace of mind of dignitaries, celebrities, VIPs, high-profile personalities, and business leaders. By combining proactive planning with continuous vigilance, we deliver tailored protection strategies that prioritise the well-being of our clients in any environment.
Our asset protection security personnel ensure the safeguarding of assets against theft, damage, or unauthorized access. Whether it’s on a one-off basis, or as part of a routine security service, each security solution is tailored to meet the specific requirements of the client. Our proactive monitoring approach will provide you with the peace of mind that your valuable assets are secure and well-protected at all times.
